One of your biggest responsibilities as a paralegal is going to be making sure that what you do and what your firm does is properly recorded. Keeping track of those records, of discovery, and of just about every other communication that comes into and leaves, the office will often fall on your shoulders. Many attorneys prefer to give these tasks to their paralegal because the paralegal is most familiar with the client and the file.
Whether you work for a very busy attorney as a personal injury paralegal or as a litigation paralegal in a solo firm, keeping the office organized and the records updated is going to be a very important task and one that you constantly have to stay on top of. This can become an overwhelming job, especially for paralegals that work in very fast-paced environments. Getting behind on these tasks can leave you swamped with work, unable to get back on top of the job, and missing deadlines. Additionally, most paralegal training programs that offer paralegal certificates do not offer much, if any, guidance on staying organized.
Here are a few organization tips for new paralegals to make sure your record-keeping is as good as it possibly can be:
Learn your office’s case management system
Your office likely already has a case management system in place. If they don’t, now is the time to start looking for one and implement it. This will be integral to making sure you are keeping the best possible records of what happens with each case. This is because, in order to keep great records, you will need a platform for tracking what happens with a case. Most of the organizational problems you will encounter can be solved by simply relying on the established management system or by implementing one if your current office lacks one entirely.
Personal Injury Paralegal Boot Camp
As a personal injury paralegal, you have an important role in the pre-litigation phase of your claim files.
But where do you even start when you’re managing 80+ active files?
This online course will give you all the tools to manage that heavy case load. It walks you through every phase of your personal injury claim files, from the case intake through the demand package and more.
Develop your own system
If no one in your office has an adequate record-keeping system, it will be up to you to develop your own system. This will likely take some trial and error in order to perfect, but everyone will thank you in the end when you have the system in place and when it is preventing the issues that come along with not having a record-keeping system. Many a client has been lost because the law firm was disorganized and did not have the information or records on hand that the client required. This can be extremely embarrassing for the attorneys and bad for the law firm as a whole. Computer-based record-keeping is almost always the better choice unless there is already a pre-established paper record-keeping system in the office that is functioning smoothly.
Prioritize your record-keeping tasks
What are the most important things to record? What records do the attorneys most often need access to? Make a comprehensive list of everything that needs to be kept, and then write out the formula for keeping and storing that record. This will make it easy for someone to find a record they might need, even if you are not in the office that day. It will also make it simple for other staff members to keep records. When you all use the same system and the records are filed in the same way throughout the office, you have to worry far less about something that falls through the cracks.
File something as soon as it comes across your desk
Unless you need to use that piece of paper immediately, file it where it needs to be. When documents are simply left on your desk, they sometimes disappear. They are picked up when people look for other documents; they are thrown away, stuck to the back of other pieces of paper, and sometimes they just disappear. Instead of losing those documents, when something comes to your desk, go and file it immediately. Do not let those documents pile up on the corner of your desk. Do not let file folders become a tower in your outbox. Some paralegals will leave this task to the end of the day, but there is a much higher chance of actually getting it done if you file things as they arrive.
Do not rely on your own memory
This is probably one of the biggest pieces of advice that we can offer. You might think that you have a great memory and that you will remember to record something or file it away at a later date, but the moment that that task is no longer right in front of you, you are much more likely to forget about it completely. This means that it will not get done until you discover again that you were supposed to do it. Especially when it comes to record-keeping, hoping you will remember a detail when it comes can become a serious issue. You could remember it incorrectly or not remember it at all—there is a real chance of this happening, and there is nothing you can do at that point.
Want More Paralegal Tips?
10 Lessons Learned In My First Year As a Litigation Paralegal
9 Ways to Succeed as a Personal Injury Paralegal
Meet the Author
Ann Pearson is the Founder of the Paralegal Boot Camp, and host of the Paralegals on Fire! Podcast Show, and passionate about promoting the paralegal profession.
Ann spent 20 years working as a paralegal manager and a litigation paralegal before opening the Paralegal Boot Camp in 2010.
Ann’s training programs focus on adding immediate value to a paralegal’s career and bridging the gap between what a paralegal learns in school and what they actually do on the job.
Visit the About Us Page to learn more about why Ann started the Paralegal Boot Camp.
